Refund Policy

At Yogastraa, we strive to ensure customer satisfaction by providing a valuable experience through our premium subscription plans. This Refund Policy explains the terms and conditions regarding refunds for subscriptions purchased via in-app purchases on Google Play.

  1. Refund Eligibility

    Refund requests are eligible under the following conditions:

    • The subscription was purchased through the Google Play Store.
    • The refund request is submitted to us within 48 hours of the purchase.

    Refund requests made after 48 hours from the time of purchase will not be considered.

  2. How to Request a Refund

    To request a refund, you must send an email to our support team at contact@yogastraa.com with the following details:

    • Full Name
    • Email Address (associated with the subscription)
    • Date of Purchase
    • Subscription Plan Purchased
    • Google Play Order ID (found in your Google Play receipt email)

    Once your request is received, we will verify your purchase and process your refund if it meets the eligibility criteria.

  3. Refund Processing

    • Refunds will only be issued if the request is made within 48 hours of the purchase and meets the eligibility criteria.
    • If approved, the refund will be processed through Google Play and credited back to the payment method used for the purchase.
    • Refund processing times may vary depending on the payment provider and banking institution.

  4. Non-Refundable Cases

    Refunds will not be provided under the following conditions:

    • Requests made after 48 hours of purchase.
    • Failure to provide the necessary information required for refund verification.
    • Misuse of the subscription or violation of our Terms & Conditions.

  5. Refunds for Google Play Subscriptions

    For subscriptions purchased through Google Play, users may also submit refund requests directly to Google via the Google Play Refund Policy. However, we encourage users to contact us first for assistance.

  6. Changes to the Refund Policy

    We reserve the right to modify or update this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website at https://yogastraa.com

  7. Contact Us

    For further assistance, please contact us at:
    The Spiders
    Kolkata, India
    Email: contact@yogastraa.com

Refund Policy

At Yogastraa, we strive to ensure customer satisfaction by providing a valuable experience through our premium subscription plans. This Refund Policy explains the terms and conditions regarding refunds for subscriptions purchased via in-app purchases on Google Play.

  1. Refund Eligibility

    Refund requests are eligible under the following conditions:

    • The subscription was purchased through the Google Play Store.
    • The refund request is submitted to us within 48 hours of the purchase.

    Refund requests made after 48 hours from the time of purchase will not be considered.

  2. How to Request a Refund

    To request a refund, you must send an email to our support team at contact@yogastraa.com with the following details:

    • Full Name
    • Email Address (associated with the subscription)
    • Date of Purchase
    • Subscription Plan Purchased
    • Google Play Order ID (found in your Google Play receipt email)

    Once your request is received, we will verify your purchase and process your refund if it meets the eligibility criteria.

  3. Refund Processing

    • Refunds will only be issued if the request is made within 48 hours of the purchase and meets the eligibility criteria.
    • If approved, the refund will be processed through Google Play and credited back to the payment method used for the purchase.
    • Refund processing times may vary depending on the payment provider and banking institution.

  4. Non-Refundable Cases

    Refunds will not be provided under the following conditions:

    • Requests made after 48 hours of purchase.
    • Failure to provide the necessary information required for refund verification.
    • Misuse of the subscription or violation of our Terms & Conditions.

  5. Refunds for Google Play Subscriptions

    For subscriptions purchased through Google Play, users may also submit refund requests directly to Google via the Google Play Refund Policy. However, we encourage users to contact us first for assistance.

  6. Changes to the Refund Policy

    We reserve the right to modify or update this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website at https://yogastraa.com

  7. Contact Us

    For further assistance, please contact us at:
    The Spiders
    Kolkata, India
    Email: contact@yogastraa.com